Effective Date: 27 January 2024

1. Introduction

Centreline Collective respects the privacy of our clients and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you use our services and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information Collection

Personal Information: We collect personal information that you voluntarily provide to us, including name, contact details, and payment information.
Usage Data: When you access our digital services, we may automatically collect usage details, IP addresses, and information collected through cookies and other tracking technologies.
In-person Interactions: We may collect information relevant to your participation, such as riding experience or specific needs for in-person services.

3. Use of Information

To provide and improve our services.
To process transactions and manage accounts.
For customer support and to respond to inquiries.
To conduct research and analysis to enhance our offerings.

4. Disclosure of Information

We do not sell or rent personal information to third parties.
We may disclose aggregated information about our users without restriction.
We may disclose personal information to comply with any court order, law, or legal process.

5. Data Security

We implement measures to protect your personal information from unauthorised access and use.
The safety and security of your information also depend on you. Where you have a password for access to our services, you are responsible for keeping this password confidential.

6. Changes to Our Privacy Policy

We may update our privacy policy from time to time. All changes will be posted on this page with an updated “Effective Date”.